Mi Negocito

Support

Need help?

Email us at [email protected] and we normally reply within 1 to 2 business days.

You can also write to us from inside the app:

This opens your email with a pre-filled message that includes the app version and your device, to help you faster. It never includes customer names, balances, or amounts, and you can review it before sending.

To help us help you faster, tell us:

If you use the in-app button, that information is already included and you don't have to look it up.

Frequently asked questions

What phones does it work on?

Mi Negocito is on iPhone (App Store) and Android (Google Play). Both versions do the same thing.

Data lives on each phone separately, so it doesn't sync between an iPhone and an Android. To move your data from one phone to another, use a backup (see below).

Do I need internet to use the app?

No. Mi Negocito works completely offline. You can record sales, expenses, and store credit even without signal. The only thing that uses the internet is the ads.

Where is my data stored?

On your own phone, not on the internet. We have no servers and don't receive your information. That's also why you don't need to create an account.

What happens if I change phones or delete the app?

Because the data lives only on your device, uninstalling the app deletes it. Before switching phones, create a backup:

Save it wherever you prefer (Files, email, WhatsApp) and then, on the new phone, use Import backup in Settings.

Note: the Export option is different — it generates a CSV file to open in Excel or Google Sheets, and it can't be used to restore the app.

I closed the day by mistake, did I lose my transactions?

No. Closing the day never deletes anything. It only saves a summary and resets the day's totals. All your sales, expenses, and store credit are still there: you can see them in Settings ▸ Reports and they're still included in your exports and backups.

Can I change the currency after installing?

Not in this version. The currency is chosen at the start and stays fixed, so your historical totals always mean the same thing. If you chose the wrong currency, write to us.

A customer paid me part of what they owed, how do I record it?

Go to Customers, tap the customer, and on the open store-credit entry tap Record payment. You can note a partial payment and choose how they paid (cash, card, or transfer). The remaining balance updates automatically.

Why doesn't the expected cash match what I collected?

"Expected cash" only counts the money that should physically be in your cash drawer: cash sales, plus store-credit payments made in cash, minus your expenses. Card or transfer payments are income, but they don't go into the drawer.

I bought "Remove ads" but the ads came back

Go to Settings ▸ Remove ads and tap Restore purchases. The purchase is tied to the account you used to buy it — your Apple ID on iPhone or your Google account on Android — so it also works if you reinstall the app or switch phones, as long as you use the same account and the same store.

The purchase does not carry over from one store to another: if you bought it on iPhone and switch to Android, you'd have to buy it again.

I'm not receiving store-credit reminders

Reminders work on both iPhone and Android. Check two things:

  1. That the store-credit entry has a due date (without a date there's no reminder).
  2. That notifications are allowed:
    • iPhone: iOS Settings ▸ Mi Negocito ▸ Notifications
    • Android: Phone settings ▸ Apps ▸ Mi Negocito ▸ Notifications

Reminders arrive at 6:00 p.m. on the due date. When the customer finishes paying off the store credit, the reminder is cancelled automatically.

Does the app issue invoices?

No. Mi Negocito is a digital notebook for your personal record-keeping. It does not issue electronic invoices and does not perform formal accounting or fiscal invoicing functions.

Privacy

See our Privacy Policy:

Privacy Policy

Contact

[email protected]